Return / Repair

We’re sorry your Zerobox didn’t arrive in perfect condition. You can choose one of the following options:

1. Full Return & Refund

   • If you prefer a full return and refund, you can process this directly through your Amazon account.

     
     

2. Replacement of Broken or Missing Parts

   • If only some parts are damaged or missing, we can easily send you replacement parts free of charge by filling out the Replacement Request Form below.

   • This helps avoid returning the whole product and keeps more packaging out of the waste stream.

Replacement Request Form

Broken or missing parts:

S-Plate (translucent)

S-Clip (translucent)

S-Pipe No.1 (purple)

S-Pipe No.2 (blue)

S-Pipe No.3 (green)

S-Cord No.3 (white, 27cm)

S-Cord No.4 (white, 36cm)

Delivery Address

For questions or comments, please contact us at info@bdxpq.com.